Privacy Policy

1. Information we collect

When you contact Livela Beauty Spa, book a service, or submit an employment lead form, we may collect the information you choose to provide. This can include your name, phone number, email address, appointment details, work experience, availability, and answers to application questions.

2. How we use your information

We use this information to respond to requests, schedule and manage appointments, review employment inquiries, contact applicants about next steps, provide customer support, and improve our services and advertising.

3. Calls and text messages

If you provide a phone number for an appointment or employment inquiry, we may contact you by phone call or text message about that request. Message and data rates may apply. You can opt out of non-essential text messages by replying STOP or contacting us directly.

4. How we share information

We may share information with service providers who help us operate our booking, advertising, communications, and website systems. We may also share information when required by law or when needed to protect our business, visitors, or team. We do not sell personal information.

5. Meta lead forms

If you submit a lead form on Facebook or Instagram, Meta may provide your submitted information to Livela Beauty Spa. We use that information only for the purpose described in the form, such as responding to an appointment request or reviewing an employment inquiry. Meta also processes information under its own privacy policies.

6. Meta Pixel and cookies

Our website uses Meta Pixel, provided by Meta Platforms, to measure visits, understand advertising performance, and help deliver or optimize advertising. The Pixel may use cookies or similar technologies and may share page-view or event information with Meta. Meta may associate this information with your Meta account and processes it under its own privacy policies. You can manage cookies in your browser settings and review advertising preferences in your Meta account.

7. Data retention and security

We retain information only as long as reasonably necessary for the purpose it was collected, to maintain business records, resolve disputes, or meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

8. Your choices

You may ask us to access, correct, or delete personal information we hold about you, subject to legal and operational requirements. You may also withdraw consent for optional communications at any time.

Contact us

Questions or requests about this policy can be sent to Livela Beauty Spa using the contact details below.

Livela Beauty Spa
14 Spring Valley Market Place, Spring Valley, NY 10977
livelaspany@gmail.com
(845) 366-3638